Articles on: FAQs

How do I send my customers to the tracking page through clickable tracking numbers? #Turn on the Redirection

How do I send my customers to the tracking page through clickable tracking numbers? #Turn on the Redirection



When the redirection feature is turned on, a click on the tracking numbers will lead your customers to your branded tracking page. Following are the locations of the tracking numbers that support Redirection.



The order details page through the shipping confirmation email



The order details page inside the Shopify admin



Note: Redirection will only take effect on orders that are synced after it's turned on.

Updated on: 26/05/2023

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