Articles on: Tracking page

Set the heading and description of the package status

Set the heading and description of the package status



17TRACK supports custom editing of the heading and description of the package status. You can use the language that suits your customers or make unique expressions.


Not found: This will appear when the order was not purchased from your store.
Info Received: This will appear when there are no tracking updates for the current order.
Alert and Undelivered´╝ÜCustom editing is not supported. They will show as is.

Note: Each package status is defined in a specific way and has it's own purpose. To avoid discrepencies in the meaning of the status, we currently allow only two of them customizable: Not Found and Info Received.

Updated on: 31/01/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!