Overview

Viewing shipping performance among various carriers plays an important role in creating a seamless post sales experience. With 17TRACK, you can see the shipment details and perform composite viewing and analysis for different time frames, carriers, and destination countries.

How to view Shipments data?

Go to your Shopify admin panel and click to open the "17TRACK" App.
Click "Analytics" in the left navigation, the "Shipments" section is by default.
The first time you view the data analysis, the data under the default filters will be displayed and you can customize your filters as desired.

Use the filters wisely to view both carrier and destination data

Store filter: If your account is connected to more than one store, this filter item will be displayed for viewing data from different stores. Default is All Stores.
Create time: You can choose the time base for filtering the shipments, the default is the create time, you can change it to the order time.
Time filter: You can select any time period within the last 180 days, the default is the last 30 days. When combined with create time/order time, if the create time you select is the last 180 days, the data entered within 180 days will be screened.
Location filter: All destinations and origins included in the account can be selected and filtered for matching data. Use 'or' for similar options and 'and' between different options.
Carrier filter: All origin and destination carriers included in the account can be selected and filtered for matching data. Use 'or' for similar options and 'and' between different options.

View overview data

The right side of the value shows the proportion of upward/downward trend compared to the previous cycle for the same days. Click the module to pull up the window to view a specific breakdown of the shipments.
Total shipments: Total shipment volume by current filters.
Non-delivered: Undelivered shipment volume by current filters. Pending and exception shipments are not included.
Delivered: Delivered shipment volume by current filters.
Exceptions: Exception shipment volume by current filters.

View the shipment delivery by time

The bar chart shows the delivery of shipments in the time period indicated by the filter. It is divided into delivered and undelivered, in which the undelivered includes all the non-delivered shipments (that is, the pending and exceptions orders are also within the calculation).
Days/Weeks/Months: Toggle the different time granularity of the bar chart with this selector.
View details: Direct to a new page for more details.

View carriers with top shipping volume

View the objects with the highest shipping volume by four different dimensions: original carrier, destination carrier, origin, and destination.
View details: Direct to a new page for more details.

Updated on: 26/07/2023