Articles on: Sync tracking info to PayPal

How to auto sync the tracking number to PayPal ?

How to auto sync the tracking number to PayPal?



Logistics issue rates high as the trigger of causing the disputes. Once the PayPal dispute rate becomes too high, the account may appear to be winded up or even closed.

17TRACK supports auto sync of the tracking number and the carrier to PayPal:
Buyers can view the order status through PayPal.
Avoid buyers from initiating a dispute or refund thinking the package hasn't been shipped. / Avoid buyers from requesting a refund or compensation after the package has been signed for.
Minimize potential disputes, and avoid having your account blocked.

Follow the steps to auto sync the tracking number and the carrier to PayPal:
Step1: Connect your PayPal account in the "Connections" section, and all PayPal payment orders and corresponding carriers will be auto-pushed to this account.

For the new user, please kindly connect your account at here:


For the users that have been used 17TRACK Shopify for a long time, please kindly connect your account at here:


Step2: Then you can view the pushing status in the "Shipment" section (Not pushed, Success, Failed)



Step 3: Support filtering PayPal push data + viewing push information in detail (Which PayPal account was pushed to, push time, push status, cause of failure will be given if failed)

Updated on: 16/10/2023

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