Articles on: Getting Started

Introduction to 17TRACK

Introduction to 17TRACK

17TRACK is a tracking tool for cross-border e-commerce and a must-have app for newbies to help e-commerce businesses improve their customers' post-purchase experience. It provides all the essential functions for parcel tracking, including tracking the logistics status of all Shopify orders in real time in the background and free email notifications that you can send to customers about the status of their parcels. Let's install "Tracking Page" in your shop to allow customers to track their orders, which will not only increase your shop's exposure but also reduce many potential customer complaints.


Intuitive Dashboard
View the data summary of each package status and the statistical analysis of successfully delivered orders, etc.

Shipment List
Support 1200+ Carriers, real-time and accurate tracking of the logistics status of the order.

Branded Tracking Page
Adding a branded tracking page to your store allows your customers to self-track their orders. This helps reduce your after-sales costs.

Free Email Notification
Notify customers of the latest status of the package, and let your customers know the latest status and tracking details of the package. You can also notify yourself of the latest status of the package, so that you can understand the latest situation of the package and deal with abnormal orders in time.

Data Analysis
Understand the store traffic and overall marketing effect embedded in the tracking page of the store, and then adjust the marketing products and product recommendation methods.

Insurance Business
Protect orders against loss, damage, and delay; Eliminate shipping related customer complaints; Turn late deliveries into repeat customers.

Updated on: 31/01/2023

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